Delivery Details
EU DELIVERY INFORMATION
The Christmas delivery cutoff has passed. Unfortunately, we can’t guarantee delivery in time for Christmas anymore.
Please find below the estimated shipping times from dispatch.
IRELAND
|
SERVICE |
DELIVERED |
COST |
FREE IF YOU SPEND |
|
Standard delivery |
2-4 working days |
€5.50 |
€65 |
|
Express delivery |
1-2 working days |
€11.95 |
n/a |
Due to our Black Friday promotions. We are currently experiencing a higher rate of orders than usual. This is affecting dispatch times. If you need any assistance with your order, please contact Customer Care: customercare@bluebella.com
*Please note that during busy periods like Sale we are not able to offer express delivery. *
EUROPE ZONE 1
Netherlands|
SERVICE |
DELIVERED |
COST |
FREE IF YOU SPEND |
|
Standard delivery |
2-3 working days |
€5 |
€65 |
EUROPE ZONE 2
Austria, Belgium, Spain|
SERVICE |
DELIVERED |
COST |
FREE IF YOU SPEND |
|
Standard delivery |
2-3 working days |
€5.50 |
€65 |
EUROPE ZONE 3
Czech Rep, Hungary|
SERVICE |
DELIVERED |
COST |
FREE IF YOU SPEND |
|
Standard delivery |
3-4 working days |
€6.00 |
€65 |
EUROPE ZONE 4
Bulgaria, Greece, Cyprus, Estonia, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia, North Macedonia, Portugal, Denmark|
SERVICE |
DELIVERED |
COST |
FREE IF YOU SPEND |
|
Standard delivery |
3-4 working days |
€12 |
€65 |
EUROPE ZONE 5
Croatia, Luxembourg|
SERVICE |
DELIVERED |
COST |
FREE IF YOU SPEND |
|
Standard delivery |
3-4 working days |
€14 |
€65 |
NORDIC COUNTRIES
Finland, Sweden|
SERVICE |
DELIVERED |
COST |
FREE IF YOU SPEND |
|
Standard delivery |
3-4 working days |
€15 |
n/a |
FRANCE, GERMANY & ITALY
Please visit the dedicated websites: bluebella.fr, bluebella.de and bluebella.it
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BREXIT
As the UK has left the EU, there have been changes to the way online orders are handled.
Our number one priority is to give all our customers in the EU a smooth process for ordering and returning, and to ensure purchasing from Bluebella brings you nothing but pleasure! -
CUSTOMS AND DUTIES
Receiving Your Order - Please be assured that prices in the EU have not increased, and Bluebella takes care of additional import duties and taxes.
- If you are contacted by either of our EU couriers (Landmark or DHL) and a duty payment is requested, then respectfully we ask that you pay the charge to release your order for delivery. You should then contact customercare@bluebella.com with your proof of duty payment and we will ensure that you are refunded without delay. We apologise for this inconvenience, and your support and understanding is appreciated. We will prioritise those emails requesting duty payment refunds – so please mark the subject line – Duty Payment Refund.
-
- EU customers will be required to complete a customs declaration to return/import the goods back to the UK. Bluebella pays all import taxes and duties on your behalf. If you are charged additional taxes or duties when you return items, please contact customercare@bluebella.com with your proof of import duty payment and we will ensure that you are refunded without delay. We will prioritise those emails requesting duty payment refunds, so please mark the subject line – Import Duty Payment Refund.
- EU customers will continue to be responsible for paying to return goods as per the existing return process. You may be asked for a Proforma invoice (Commercial Invoice) at the point of Return. You will find this in your parcel – and is purely for you to show to the courier or postal service you are using to return the goods.
-
Thank you for shopping with Bluebella! - Please note delivery estimates are subject to your location and couriers might extend the delivery window if your location is classified as "remote". Please contact our customer care team for more information on this.
- Products from our site for delivery to the EU are subject to import duties and taxes, which are applied when the delivery reaches its destination country outside of the UK. These charges are paid for you by Bluebella, via the courier service, and you will not be charged when you receive your order.